Procedures for releasing children from the Centre

Upon enrolment, parents should supply the Centre via the Enrolment form, details of at least one person, and up to four people, who are authorised as “Authorised Nominees to collect the child”.  Authorised persons and nominees should be fit and proper to care for the child/ren so MUST be at least 18 years of age.  Parents are also required to give the Centre a copy of any custody orders pertaining to their child upon enrolment.

Authorisation for a child to leave the service

The Centre will not release any child into the hands of anyone unless there has been written authorisation from the legal guardian, or it is one of the authorised persons or nominees in the enrolment forms. If a person other than the legal guardian or an authorised person or nominee comes to the Centre to collect the child, team members will explain that they are required by law to contact the legal guardian for authorisation before the child may be released.

Any authorised person or nominee that comes to collect a child and team members are unfamiliar with and unable to identify this person/s, will be asked for identification to confirm the identity of the person and ensure they are an authorised person or nominee on the enrolment form.

If at any time, a team member is concerned for the safety of a child or do not consider that a person is in a fit state to take responsibility for a child, they will exercise their duty of care by trying to encourage the person to not remove the child from the service. 

→ next policy (Failure to collect a child from the Centre)

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